Settings
Notifications
This device
Get alerts on this phone or computer, even when the app is closed.
Notify me about
Applies to the team you're working in now, on all your devices.
Customer messages in chats assigned to you, or in unassigned chats. Skipped while the AI is answering.
When the AI hands a chat to a person. Sent to owners, admins and the assigned agent.
When someone, or an automation, assigns a chat to you.
When a customer places a WhatsApp catalog order.
When a customer submits a WhatsApp form.
In-app sound
Plays when a message arrives while the inbox is open on this device.